Internal Sales Representative

Internal Sales Advisor (Telesales) sought by the furniture solutions division of a global polymer manufacturer with over 20,000 employees across 170 locations worldwide to join their team based in Irlam.
The Role:
Known formally within the business as Internal Sales Specialist, your duties will include:
* Taking inbound calls, both internal and external
* Manage some small accounts and make outbound calls to assess new business opportunities, before passing to the Sales Managers
* Receiving and processing orders
* Interacting with new and existing customers to ensure understanding and logging potential sales opportunities on the CRM database
* Updating CRM database to capture up to date market information, range portfolios and competitor activity
* Research and log potential new prospects on internal database utilising market information and relevant furniture industry sources
* Work closely with the Warehouse / Dispatch team to coordinate and track customer deliveries
* Qualification of customer data and potential spend to generate a focus list for onward sales
The successful Internal Sales Advisor will demonstrate the following:
* Excellent telephone manner and communication skills within a lively customer orientated sales office
* Experience a telesales / sales support or business development role, ideally within a B2B environment
* Computer literate with experience using Microsoft packages inclu­ding Teams, experience using SAP would be advantageous
* Excellent organisation and time management skills
* Ability to work on own initiative, as well as part of a team within a busy customer-orientated sales office
* Knowledge of CRM systems is advantageous, although training will be given
Benefits:
* To £24,000 salary depending on experience
* Hybrid working after probation – 50% split over two weeks
* 32 days holiday including stats, rising to 33 after 2 years
* Access to benefits platform
* Pension scheme
* Health and wellbeing
* Training & development
* Holiday buy / sell scheme
* Onsite parking
* Cycle to Work Scheme
Internal Sales Advisor (Telesales)
Irlam, Greater Manchester
To £24,000 + excellent benefits
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