Administrator, Empower Software Support

Company: Eurofins USA BioPharma Services
Job type: Full-time

Job Description
  Performs various training tasks in support of Biochemistry (BCHEM) Empower Software support and training of HPLC and Capillary Electrophoresis techniques. Assist Empower Support Lead in evaluation of Empower reports and project setup. Main point person for in-lab training of all HPLC and Capillary Electrophoresis instrumentation setup and operation.  Main point of contact to answer instrument setup for new analysts and best practice routines for HPLC systems and Capillary Electrophoresis Systems. Subject matter expert (SME) in chromatography and electrophoretic issues, Assists Empower Lead in development and refining of training materials.  Works closely with training administration to schedule and execute new analyst HPLC and CE training when needed. Develop additional resources for analysts to use during instrument setup and testing.  
Essential Duties and Responsibilities:
Applies GMP/GLP in all areas of responsibility, as appropriate
Applies the highest quality standard in all areas of responsibility
Demonstrates and promotes the company vision
Demonstrates strong client service skills, teamwork, and collaboration
Proactively plans and multitasks to maximize productivity
Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
Regular attendance and punctuality
Participates in training curriculum development and application
Communicates effectively with client staff members
Conducts all activities in a safe and efficient manner
Performs other duties as assigned

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